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Frequently Asked Questions

Selecting private home health care in London is an important choice – one that deserves careful thought. We know you may have questions about local home care options, and we’re here to guide you with clear answers.
If you’d like to talk with someone about your home health care needs in London, feel free to get in touch. We’d be delighted to share more about our services and the values behind our approach to care.
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Home Health Care Questions and Answers

What services do you provide?
Our London-based home health care team can customise support to meet a wide range of needs. Some of our most requested services include:
Do you accept insurance?
We do not work with NHS-funded schemes, as our services are provided at a private concierge level. However, we do accept long-term care insurance and offer flexible private payment options.
Do you accept hospice clients?
Yes – hospice and palliative support are among our specialist services. Our team provides bedside care and emotional support to clients and their families. We also collaborate with hospice organisations across London to ensure pain relief, comfort, and dignity at all times.
Do you provide home care services outside of London?
At present, our team operates throughout Greater London and select surrounding areas. If you are based outside of London, please contact us directly to discuss available options.
Do you offer part-time and full-time care?
Absolutely. We provide everything from short visits to round-the-clock live-in care. Our caregivers can be scheduled flexibly to meet the convenience of both clients and their families.
My loved one is in a care home. I can’t visit every day, and they need more support. Do you offer help in facilities?
Yes. Alongside in-home services, we also provide additional support for clients staying in residential or medical care facilities. Our staff offer companionship, advocacy, and personal assistance to complement the care already provided.
Do clients have input in their care plans?
Always. Clients, family members, and health advocates are closely involved in shaping each care plan. One of the key benefits of private care is the ability to tailor services to the individual.
Do you have registered nurses on staff?
Yes. Our experienced registered nurses and licensed practical nurses provide services ranging from infusion therapy to ventilator care. We also have skilled carers who assist with daily tasks such as bathing, meals, errands, and medication reminders.
Can your staff administer medications or infusions?
Our nursing team can carry out all tasks within their scope of practice, including administering medications and infusions. If a client requires specialist medical attention, we ensure safe transfer to the appropriate healthcare facility.
Do you accept clients of all ages?

Yes, we work with clients of all ages. Many of our younger clients use our services for recovery after surgery, injury, or illness, while others seek support for ongoing health conditions.

How does the signup process work?
The process begins with a free consultation. During this meeting, we discuss needs and preferences, then design a personalised care plan tailored specifically to the client.

Choose TruNest Care Homes London for Life’s Most Delicate Moments

If you’re considering private TruNest Care Homes London services, we invite you to arrange a complimentary phone consultation. One of our local care professionals will take the time to understand your needs, discuss personalised options, and answer any questions you may have.

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